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We understand that life can be unpredictable, and sometimes you may need to cancel or reschedule your appointment. To ensure we can accommodate all our clients efficiently, we have implemented the following cancellation policy:
24-Hour Notice: Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another client who may be on our waiting list.
Late Cancellations and No-Shows: Cancellations made within 24 hours of the scheduled appointment time or no-shows may incur a fee equivalent to 50% of the service cost. This fee helps cover the time reserved for you and our staff’s preparation for your appointment.
Right to Reserve Fee: We reserve the right to require a deposit or full payment upfront for certain services or high-demand appointment times. This deposit may be forfeited in case of a late cancellation or no-show.
Emergency Situations: We understand that emergencies happen. If you have a genuine emergency, please contact us as soon as possible, and we will do our best to accommodate your situation.
The information on this website, especially the FAQs and Advice page, is for general informational purposes only. MK Beauty Lab is not a medical practice; the treatments and services offered are performed by trained beauty professionals, not medical doctors. While we strive to provide accurate and up-to-date information, it is not a substitute for professional medical advice, diagnosis, or treatment.
Always consult a healthcare professional if you have any concerns or questions about your health, especially before undergoing any new treatment. If you experience any unusual symptoms or complications after a treatment, seek medical attention promptly. MK Beauty Lab is not liable for any adverse outcomes resulting from the application of the information provided on this website.*
